TERMS AND CONDITIONS 

  • The ticket vendors are acting as a retailer of this ticket at the request of the promoters and accept no liability whatsoever for any loss incurred by the purchaser of this ticket if the event does not take place in whole or in part.

  • The organisers reserve the right to make essential changes to the programme without prior notice.

  • Purchaser is solely responsible for the safety and security of the admission ticket/e-ticket. The ticket can be used only once and thereafter is cancelled. And duplication of this ticket will be invalid. Anyone seeking to gain admission using a duplicated or counterfeit ticket will be prosecuted.

  • The organisers reserve the right to delay or refuse admission to the venue for reasons of public safety, or otherwise. In such instance a full refund or admission to a rescheduled date will be available to purchaser.

  • All tickets are sold on a non-refundable basis. 

  • Ticket holders may be subject to a search, in a manner permissible under the law, before entering the venue.

  • The ticket holder assumes all risk of injury and all responsibility for loss, destruction or theft of property and releases organisers, performers, sponsors, venue, ticket vendors and their agents from any liability thereafter.

  • Any child's ticket has to be accompanied by an adult. 

  • The ticket holder consents to participate in any audio or visual recordings of the event.

  • Everyone attending Bright Lights Botanic  has a duty to other event attendees and Bright Lights staff and contractors and it is your responsibility to ensure that you and, as applicable, your attendees do not attend any event if at the time of the applicable event you or any attendee (or any member of your or their household or support bubble) are experiencing any Covid 19 symptoms as published by the government from time to time or have been told to self-isolate by the NHS test and trace programme or should not attend because of Legal Requirements.

  • Latecomers may not be admitted until a suitable time and such admissions cannot always be guaranteed on the day.

  • In the event of extreme weather conditions, the promoter reserves the right to close the venue in the interest of health and safety. In such instance a full refund, or admission to a rescheduled date, will be available to purchaser. In such circumstances, promoter will use best endeavours to contact purchaser by email.

  • E-tickets can be scanned on any mobile device. However, if you wish to print your ticket, we will accept them in paper format too.

  • Purchaser is advised to refer to our website and socials for daily updates. Website - www.brightlightsbotanic.com Facebook – Bright Lights Botanic